Shipping Policies

How much does shipping cost?

We offer a $10.00 flat rate shipping fee throughout Canada and the United States, and a $15 flat rate fee internationally. Taxes and duties are the buyers responsibility.

What is the delivery times?

For packages shipped within Canada, the shipping time is approximately 2-8 business days. For packages shipped to the United States, the shipping time is approximately 4-12 business days. For all international packages, the shipping time is approximately 4-20 business days.

Once the package has been handed over to Stallion Express, delivery time is out of our hands.

Why isn't my tracking number updating?

Most of our packages are shipped with Stallion Express, which is a third party shipping company that offers more competitive rates than other shipping carriers. Stallion "zone skips" your package to the nearest hub and then passes the parcel off to the final destination carrier (Canada Post, UPS, USPS, FedEx...). For this reason, it may take a few days for your tracking number to update. 

I accidentally put the wrong address, what do I do?

We strongly encourage all buyers to verify their address is correct prior to completing the order. If you realize immediately that the address is incorrect, please email us right away shopmontemonkey@gmail.com with your order number and correct address. Once the package has been dropped off to Stallion Express, we are not able to stop delivery. Refunds will not be offered for buyer error.